The most Frequently Asked Question
Q: Why my dog lifts his leg and pee on the drapery?
A: drapery stand like a pole and some dog see it as absorbing material.
Use something to block the dog from coming close to the drapery, such as two-sided tape on the floor, this will prevent the dog from coming closer to the drapery.
Q: what is the right product to clean urine smell and stain from drapery?
A: drapery cannot be clean with whatever cleansing product. In most cases drapery hanging for long time collect dust, when the dog urinated on it, and of the wet spot will tend brown because the bacteria that grow on the urine will eat the dust, then it’s in the drapery, this will lead to a brown stain, if customer not cleaning the drapery immediately, the stain will become permanent.
Q: I use some cleaning product, and now I have a brown stain, can you remove it?
A: it’s hard to provide an answer some fiber will be more immune to the urine and some less, nevertheless, by sending a picture to PetPeePee I will tell you if we can take out the stain completely.
Q: what it cost to clean drapery?
A: every drapery has a different price, example, cat urine odor on silk drapery will be different from a dog that recently pee Cotton drapery.
Q: how long the drapery will be in your facility?
A: The drapery will be cleaned immediately, and will stay in our facility no more than 48 hours.
Q: can you guarantee to remove yellow stain?
A: no, we cannot guarantee to remove the stain, by texting the picture we can let you know
Q: do you carry insurance on drapery?
A: we don’t carry insurance on drapery. for very simple reason, the drapery that’s come to us have no value before the cleaning (custom-made drapery cost a lot of money. when the dog or the cats urinated on one panel the value of this panel is, zero dollars, after we clean the drapery, then the drapery have a value.
Q: do you sell the Dead Sea minerals, so I can clean the drapery myself.
A: removing the urine odor and stain from the drapery it’s a complex job, the Dead Sea minerals take a big role to remove the odor and the stains, however the drapery must be clean from the top all the way down, (cleaning part of the drapery will leave a brown Mark) for this reason we don’t sell a product for drapery, we have amazing product for, Oriental rug, hard floor and carpet.
Q: do you take a call on Sunday?
A: with the technology of today, the phone on me all the time, and you welcome to call on Sunday.